First Call.mp3
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Now you can own the Life Appreciation Lecture DVD
Excerpts of the DVD:
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See Bill Bates, President of Life Appreciation Training in this empowering one hour and 45 minuet DVD out line in detail the entire Life Appreciation funeral personalization funeral arrangement procedure.This DVD could be the single most important educational experience for you and your staff in funeral service. How you work with families will change dramatically and impact client satisfaction and revenue a minimum of 25%, guaranteed. If not Life Appreciation Training will refund your entire purchase price.
Every funeral director is involved in a "learning curve". Bill begins his presentation by outlining the three steps inherit in the funeral arranger learning curve. You will be able to locate where you are in this important process. This knowledge provides insight into exactly what you are currently doing in your funeral arrangements and where it will lead you.
1. He demonstrates step by step exactly how to conduct the initial Support Discussion with the family which will result in bonding. He demonstrates four basic bonding skills and how to use them,
2. He explains in detail the three part Life Appreciation Life Review Interview. The Life Review Interview is designed to enable the arranger to come to know the deceased through the eyes of the family. It reveals the secrets of how to demonstrate what others loved about him, his victories and defeats, kindness, compassion and other known personality traits and how to mold them into a perfect reflection of him for the funeral. It goes light years beyond funeral props and picture boards.
3. The Funeral Concept Development Formula created in the research years at the University of Oregon is a comprehensive method to enable the funeral director to determine exactly what ceremony concept will energize this particular family, even if the family didn’t know it at the outset of the arrangements. Quality personalized funerals will trump, “no funeral” or what a family might have been planning to do on their own.
Bill explains in detail how to use the Life Review formula. When the arranger feeds his raw Life Review data through “the formula” several appropriate ceremony concepts will become clear, providing you with confidence to present your concept.
4. The Art of the presentation. Bill demonstrates exactly how to present your concept, which is an art and an art unique to funeral presentations. He explains how funeral suggestions create defense and provides the secret alternative to making suggestions.
5. And finally the DVD provides a story line to use to create an innovative funeral on paper. Once completed you can e-mail it to Life Appreciation Training for evaluation if you choose. CEU’s for each state vary and require your written submission.
THE DVD AND THE TRAINING MANUAL CREATE A PERFECT FUNERAL PERSONALIZATION TRAINING.
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